BEYOND WELLNESS — PRIVACY POLICY

Effective Date: November 5, 2026
Last Updated: November 5, 2026

Beyond Wellness ("Beyond Wellness," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting https://thebeyondwellnessstore.com, purchasing our products, subscribing to communications, or otherwise interacting with our business.

This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information, as well as the choices and rights available to you.

1. INFORMATION WE COLLECT

Depending on your interactions with Beyond Wellness, we may collect:

Personal Identifiers

• Name, billing address, and shipping address

• Email address and telephone number

• Account credentials and customer preferences

• Order history and customer service communications

Transaction Information

• Products purchased, returned, or exchanged

• Payment confirmation and transaction records

• Billing details processed through authorized payment providers

Payment card information is handled by our payment processing providers. We do not require customers to send complete payment card numbers through email or customer service communications.

Technical Information

• IP address, browser type, and device information

• Website activity, referral sources, and browsing interactions

• Cookies and similar tracking technologies

• Approximate geographic location derived from technical information

Voluntarily Provided Information

We may collect information you submit through reviews, surveys, contact forms, product inquiries, or other communications. Please do not submit sensitive medical information unless necessary for your inquiry.

2. HOW WE USE PERSONAL INFORMATION

We use personal information for legitimate business purposes, including:

• Processing purchases, payments, returns, and exchanges

• Delivering products and communicating shipping information

• Providing customer service and responding to inquiries

• Maintaining and improving website functionality

• Preventing fraud and unauthorized transactions

• Maintaining legally required financial and business records

• Sending promotional communications where permitted

• Measuring advertising and website performance

• Complying with applicable laws and regulatory obligations

We do not use customer information to make medical diagnoses or provide individualized medical treatment.

3. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, analytics software, and similar technologies to support website operations, remember preferences, evaluate website performance, and measure advertising effectiveness.

Some technologies may be operated by third-party service providers.

You may manage cookies through available website privacy settings and your browser. Disabling certain cookies may affect website functionality.

Where applicable law requires consent or an opt-out mechanism, we will provide the required controls.

4. INFORMATION SHARING AND DISCLOSURE

We may disclose personal information to service providers when reasonably necessary for business operations, including:

• E-commerce and website hosting providers

• Payment processors and fraud prevention services

• Shipping and fulfillment companies

• Email and SMS communication platforms

• Customer service and technology providers

• Analytics and advertising partners

• Professional advisers and regulatory authorities where legally necessary

Service providers are expected to handle information consistently with applicable contractual and legal requirements.

We do not sell customer contact lists for monetary compensation.

Certain advertising or analytics disclosures may nevertheless qualify as a "sale" or "sharing" under California privacy law, depending on the technology used. Where required, we will provide appropriate opt-out rights.

5. EMAIL AND TEXT MESSAGE COMMUNICATIONS

Customers may receive transactional communications concerning purchases, shipping, account activity, or customer service.

Promotional email and SMS communications are sent in accordance with applicable consent requirements.

You may unsubscribe from promotional emails using the unsubscribe link or opt out of promotional text messages by replying STOP when supported.

Consent to receive marketing messages is not a condition of purchasing our products.

Message and data rates may apply.

6. DATA SECURITY

Beyond Wellness uses reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no electronic transmission or storage system is completely secure. We cannot guarantee absolute security.

7. DATA RETENTION

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer service, fraud prevention, recordkeeping, legal compliance, and dispute resolution.

Retention periods vary depending on the type of information and applicable legal obligations.

When information is no longer reasonably required, we take appropriate steps to delete, deidentify, or securely dispose of it.

8. CALIFORNIA PRIVACY RIGHTS

California residents may have privacy rights under applicable California law, including the California Consumer Privacy Act, as amended.

Where the law applies to our business, eligible consumers may have the right to:

• Request access to personal information collected about them

• Request deletion of personal information, subject to legal exceptions

• Request correction of inaccurate information

• Request information about applicable disclosures of personal information

• Opt out of qualifying sales or sharing of personal information

• Limit certain uses of sensitive personal information where applicable

• Exercise privacy rights without unlawful discrimination or retaliation

Consumers may also use authorized agents to submit qualifying requests, subject to legally permitted verification procedures.

We may need to verify identity before completing certain requests.

Applicable requests will be handled within the time periods required by law.

Privacy Requests: Customers may contact Beyond Wellness using the contact information below.

Where required, we will also recognize qualifying browser-based opt-out preference signals, including Global Privacy Control.

9. CHILDREN'S PRIVACY

Our website and cannabinoid products are not directed toward children.

We do not knowingly collect personal information directly from children under 13 through our website without legally required authorization.

If we discover that information was collected in violation of applicable children's privacy laws, we will take appropriate corrective action.

10. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services.

Beyond Wellness is not responsible for the privacy practices, security, or content of independently operated third-party websites.

We encourage customers to review the privacy policies of external services.

11. INTERNATIONAL VISITORS

Our website is operated from the United States.

If you access our website from another jurisdiction, your information may be processed in the United States, subject to applicable law.

Product sales and shipping availability may be restricted by jurisdiction.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in business operations, technology, or applicable law.

The updated policy will display a revised effective date.

Where legally required, we will provide additional notice or obtain consent before implementing material changes.

13. CONTACT INFORMATION

Beyond Wellness
4420 Town Center Boulevard, Suite 130
El Dorado Hills, CA 95762
Website: https://thebeyondwellnessstore.com
Phone: (916) 224-7255

For privacy-related questions or requests, contact us through our website or by telephone.

 

BEYOND WELLNESS — TERMS & CONDITIONS

Effective Date: November 5, 2026
Last Updated: November 5, 2026

Welcome to Beyond Wellness. These Terms & Conditions ("Terms") govern access to and use of https://thebeyondwellnessstore.com, including purchases, website content, and related services.

By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue use.

1. BUSINESS INFORMATION

Beyond Wellness is a California-based wellness retailer offering hemp-derived cannabinoid products, topical formulations, tinctures, bath products, and related merchandise.

Our retail location is:

4420 Town Center Boulevard, Suite 130
El Dorado Hills, CA 95762

2. AGE AND PURCHASE ELIGIBILITY

You must be at least 18 years old to make purchases through our website, or older where required by applicable law.

Certain products may be subject to additional age, labeling, or sales restrictions.

By purchasing, you represent that you meet the applicable legal age requirements and are legally permitted to purchase and possess the products in your jurisdiction.

We reserve the right to verify age, refuse transactions, or cancel orders where legally required or reasonably necessary.

3. HEMP-DERIVED PRODUCTS AND LEGAL COMPLIANCE

Beyond Wellness offers products containing hemp-derived cannabinoids, including CBD, CBG, CBN, and certain full-spectrum formulations.

Cannabinoid laws differ across federal, state, and local jurisdictions and may change.

Products are offered only where their sale and shipment are legally permitted.

We reserve the right to restrict or cancel orders based on product composition, destination, regulatory requirements, payment processing restrictions, or shipping carrier policies.

Product availability on our website does not guarantee eligibility for shipment to every jurisdiction.

Customers are responsible for complying with applicable laws concerning possession and use after lawful delivery.

Nothing in these Terms authorizes a transaction prohibited by applicable law.

4. HEALTH AND MEDICAL DISCLAIMER

Information provided by Beyond Wellness, including website descriptions, educational materials, customer communications, and marketing content, is intended for general informational purposes.

Our products and educational content are not intended to replace professional medical advice, diagnosis, or treatment.

Unless specifically authorized by applicable regulatory authorities, our products are not represented as approved treatments or cures for diseases or medical conditions.

Consult a qualified healthcare professional before using cannabinoid products, particularly if you:

• Are pregnant or breastfeeding

• Take prescription medications

• Have an underlying medical condition

• Are considering products for a child

• Are considering products for an animal with a medical condition

Individual experiences and outcomes vary. Testimonials and customer reviews do not guarantee similar results.

Do not disregard professional medical advice because of information published on our website.

5. PRODUCT INFORMATION AND ACCURACY

We strive to provide accurate product descriptions, cannabinoid concentrations, ingredient information, pricing, and availability.

However, occasional typographical errors, technical inaccuracies, or product listing discrepancies may occur.

Product packaging, formulations, and availability may change.

Where applicable, product-specific labels, batch information, and testing documentation should be consulted for the relevant product.

We reserve the right to correct inaccurate listings and cancel affected orders, subject to applicable law.

6. ORDERS AND PAYMENT

All orders are subject to acceptance, availability, payment authorization, and applicable legal requirements.

Submitting an order does not guarantee acceptance.

We may refuse or cancel orders for legitimate reasons, including:

• Suspected fraud or unauthorized transactions

• Incorrect product or pricing information

• Inventory shortages

• Regulatory or shipping restrictions

• Payment processing failures

• Suspected misuse of our website

If payment has been collected for a canceled order, an appropriate refund will be issued in accordance with applicable law.

7. PRICING AND PROMOTIONS

All prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes and shipping charges are calculated during checkout.

Promotional offers, discount codes, and special pricing may be subject to eligibility requirements, expiration dates, and stated exclusions.

We reserve the right to modify or discontinue promotions prospectively.

8. SHIPPING AND DELIVERY

Orders are generally processed within 2–3 business days, subject to product availability and operational conditions.

Shipping estimates are not guaranteed delivery dates.

Shipping methods, charges, and eligible destinations are determined during checkout.

We may restrict shipments based on applicable laws, carrier requirements, or payment processing policies.

We do not guarantee shipping to all U.S. states, territories, or international destinations.

Customers must provide accurate shipping information.

For missing, damaged, or delayed shipments, customers should contact us promptly so that we can review the issue and available remedies.

Nothing in these Terms limits rights or remedies that cannot legally be waived.

9. RETURNS AND REFUNDS

Beyond Wellness offers a 30-day return or exchange period, subject to the conditions of our posted Return & Refund Policy.

Eligible returns may qualify for a refund of the product purchase price, excluding applicable shipping charges and nonrefundable amounts where permitted by law.

Customers should contact Beyond Wellness before returning products to obtain instructions.

Refunds will be issued through an appropriate payment method and processed within a reasonable period following approval.

This policy does not limit rights available under applicable consumer protection laws.

10. PRODUCT USE AND SAFETY

Customers agree to use products in accordance with applicable labeling, warnings, and instructions.

Products should be stored appropriately and kept away from children and animals unless specifically intended for supervised use by an appropriate adult.

Customers should review ingredient lists for potential allergens and discontinue use if an adverse reaction occurs.

Cannabinoid products may interact with medications, affect alertness, or have other physiological effects.

Full-spectrum products may contain detectable amounts of THC, and use may result in a positive drug test.

Beyond Wellness does not guarantee that any cannabinoid product will be free from drug-testing consequences.

11. PET PRODUCTS

Products marketed for animals should be used according to applicable instructions and with appropriate veterinary guidance.

Customers should consult a veterinarian before administering cannabinoid products to animals, especially animals taking medication or experiencing medical conditions.

Human-use products should not be administered to animals unless specifically determined appropriate by a qualified veterinarian.

12. INTELLECTUAL PROPERTY

All website content, including original text, graphics, branding, logos, product photographs, educational materials, and other proprietary content, belongs to Beyond Wellness or its respective licensors.

Content may not be reproduced, distributed, republished, or commercially exploited without appropriate authorization, except as permitted by law.

13. CUSTOMER REVIEWS AND SUBMISSIONS

Customers may voluntarily submit reviews, testimonials, feedback, and other content.

By submitting content, you grant Beyond Wellness a nonexclusive, royalty-free license to display, reproduce, and use that content in connection with our business and marketing, subject to applicable law and privacy rights.

You represent that you have the right to submit the content and that it is not knowingly false, unlawful, or infringing.

We may moderate submissions for spam, unlawful content, or violations of these Terms.

We do not require positive reviews and do not prohibit lawful, truthful customer criticism.

14. PROHIBITED WEBSITE USE

Users may not:

• Engage in fraudulent or unlawful transactions

• Attempt unauthorized access to website systems

• Introduce malware or interfere with website security

• Misrepresent identity or payment information

• Violate applicable intellectual property laws

• Use automated tools in ways that materially disrupt website operations

• Purchase products for unlawful resale or distribution

We reserve the right to restrict access or refuse transactions when reasonably necessary to protect customers, our business, or legal compliance.

15. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the website and its informational content are provided on an "as available" basis.

We do not guarantee uninterrupted website access or freedom from technical errors.

Any legally required warranties, consumer protections, or remedies remain unaffected.

Nothing in these Terms disclaims warranties or obligations that cannot legally be excluded.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Beyond Wellness will not be liable for indirect, incidental, special, or consequential damages arising from website use or product transactions where such exclusions are legally enforceable.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, personal injury, statutory consumer rights, or other liabilities that cannot lawfully be excluded.

17. INDEMNIFICATION

To the extent permitted by applicable law, users agree to indemnify Beyond Wellness against third-party claims arising directly from their unlawful use of the website, infringement of third-party rights, or material violation of these Terms.

This provision does not require consumers to waive nonwaivable statutory rights.

18. THIRD-PARTY SERVICES

Our website may use third-party providers for payments, fulfillment, communication, analytics, and other business functions.

These providers may maintain independent terms and privacy policies.

Beyond Wellness is not responsible for independently operated third-party services beyond obligations imposed by applicable law.

19. GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where other applicable laws provide nonwaivable consumer protections.

Disputes arising from these Terms may be brought before a court of competent jurisdiction, subject to applicable law.

Nothing in these Terms prevents consumers from exercising rights or pursuing remedies available under applicable consumer protection laws.

20. SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent legally permitted.

21. CHANGES TO THESE TERMS

Beyond Wellness may revise these Terms periodically.

Updated Terms will be posted on our website with a revised effective date.

Changes will apply prospectively unless otherwise permitted by law and will not retroactively eliminate rights arising from completed transactions.

22. CONTACT INFORMATION

Beyond Wellness
4420 Town Center Boulevard, Suite 130
El Dorado Hills, CA 95762
Phone: (916) 224-7255
Website: https://thebeyondwellnessstore.com

For questions regarding these Terms, please contact us through our website or by telephone.